Reduce early-ownership friction
Fewer "how do I..." calls and fewer avoidable return visits. Your team gets time back.
For caravan, camper & motorhome manufacturers
Help customers hit the road with confidence. RV First Aid delivers expert-led education before they leave your yard, reducing early ownership friction, support calls and avoidable handover confusion.
The first 12 months matter most
They are expert at trips on a caravan, camper or motorhome. They have invested a fortune, watched videos, and asked questions. But when the handover is finished, many still feel uncertain.
They do not know where their 12V is fused, how to tow in a roadside emergency, or how to safely use gas, water and power.
The gap shows up as warranty calls that are not really warranty issues, return visits for problems that could have been avoided, and negative reviews from buyers who blame the build or dealership.
What you'll get
Fewer "how do I..." calls and fewer avoidable return visits. Your team gets time back.
Add real value that is easy to explain, easy to deliver and memorable for customers.
Confident campers get out more, talk about your brand and protect your reputation.
How it works
A short conversation to understand your customers, handover process and goals.
A tailored rollout, pricing and onboarding plan designed for your model range.
We configure access, brand the portal and equip your team with champion training.
Educate more customers with handover launch support and simple performance reporting.
What your customers get
DRSABCD, CPR, trauma management and medical emergency response.
Common family risks, choking, seizures and paediatric preparedness.
Fatigue, towing weights, hitching, remote travel and video lessons.
Recovery, tyre management, tracks and off-road driving.
Beach, river and remote water response.
12V systems, batteries, gas, power management and life on the road.
Pet safety, travel responsibilities and emergency pet care.
Request a proposal
Tell us a little about your business and we will send a tailored proposal with pricing and rollout options.
"Adding RV First Aid to our handover gives our customers something they will love, they are safer and the investment feels far less. The Masterclasses are practical, relevant and genuinely helpful."
Manufacturing Partner
Australian caravan manufacturer