Refund policy

RV FIRST AID

Refund & Exchange Policy – Money Back Guarantee

We want you to feel confident in your purchase. If you're not 100% satisfied with your online first aid course within the first 48 hours of purchase, we're happy to offer you a full refund – no questions asked.

How to Request a Refund:

To initiate a refund, simply contact us within 48 hours of your purchase. Once your request is approved, we’ll notify you via email and process your refund within 24 hours.

Refund Processing Time:

Refunds are issued to your original method of payment. If you haven’t received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company – it may take some time before your refund is officially posted.

  3. Contact your bank – there is often some processing time before a refund appears.

If you've done all of this and still haven’t received your refund, please reach out to us at OUR EMAIL and we’ll be happy to assist.

Note: As this is a digital product, there is no physical return or shipping involved.

Dee – please link to support@rvfirstaid.com.au as the email for refunds